Our policies

Every service is booked ahead on the booking page. There is no deposit; booking holds your time. Send your reference when you book so we can plan the set.

Please tell us 24 hours ahead if you need to cancel or move your time, so it can go to someone else. Running late? There is a 10-minute grace period. After that, we may shorten the set or move it to another day.

If you miss your time without telling us, we release it. Text us and we’ll find the next opening. If you miss two visits in a row, we’ll ask to talk before you book again.

One guest may sit with you. The studio is small, with lamps and tools within reach, so a child can come only with another adult who stays with them. We don’t offer children’s services.

Tell us if you have reacted to a nail product, or if you have a cut or an infection on your hands or feet. We may ask you to see your doctor first. If you have diabetes or a wound on your foot, check with your doctor before a pedicure. Tell us right away if you feel burning or itching.

If a nail lifts or chips, tell us within a few days and we’ll look at it and make it right. Please don’t pull gel off yourself; book removal and we’ll take it off gently.

Arrive with bare, dry hands and skip hand cream that day. If you’re wearing gel or acrylic from somewhere else, book removal with your set. Send your reference ahead of your visit.

Tips are welcome and never expected. You can leave one by card or in cash when your set is done.